# McAfee® VirusScan® Enterprise Version 8.8 HotFix 793640 Release Notes

Thank you for using McAfee software. This document contains important information about this release. McAfee strongly recommends that you read the entire document.

· About this release

o HotFix version

o Product

o Release date

· Installation instructions

o Standalone instructions

o ePolicy Orchestrator instructions

o Verifying installation

o Removing installation

· Product documentation

· Legal notices

## About this release

DAT 6807 and 6808 introduced a new Digital Certificate which caused subsequent Trust issues for some VirusScan installations. Symptoms of affected machines could vary from logged errors to missed detections. DAT 6809 or later in conjunction with this hotfix, provide a resolution.

For full details on the issue, see (McAfee) KnowledgeBase article KB76004.

### HotFix version

HotFix 793640

### Product

This release was developed for use with:

· VirusScan Enterprise: 8.8 RTW

· VirusScan Enterprise: 8.8 Patch 1

· VirusScan Enterprise: 8.8 Patch 2

Supported minimum versions:

· Scan Engine: 5.4.00

· Detection Definitions (DAT): 6600+

· McAfee Agent: 4.5.0.1810
NOTE: McAfee Agent 4.0.0 is End of Life as of December 31, 2011. The latest McAfee Agent versions available are 4.5.0 and 4.6.0

This document makes references to the following products as VirusScan Modules:

· McAfee® VirusScan® Enterprise for Offline Virtual Images 1.0

· McAfee® VirusScan® Enterprise for Offline Virtual Images 2.0

· McAfee® VirusScan® Enterprise for use with SAP NetWeaver® platform 1.0

· McAfee® VirusScan® Enterprise for Storage 1.0

· McAfee® Optimized Virtual Environments for Servers

· McAfee® Optimized Virtual Environments - Antivirus for Virtual Desktop Infrastructure

### Release date

August 20, 2012

## Installation instructions

To use this release, you must have VirusScan Enterprise 8.8.0 software installed on the computer you intend to update with this release.

· This release does not work with earlier versions of McAfee VirusScan Enterprise software.

· A reboot might be needed to fully load the system drivers into memory.

· The package installation does not force the reboot.

### Standalone instructions

To install this release directly to a system, the user must have installation rights.

1. Extract the HotFix files to a temporary folder on your hard drive.

2. Double-click the file VSE88HF793640.EXE inside the temporary folder created in Step 1.

3. Follow the instructions of the installation wizard.

### ePolicy Orchestrator instructions

To install this release across managed systems.

1. Open the ePolicy Orchestrator console and add the package VSE88HF793640.zip to your repository. Refer to Checking in Packages Manually in the ePolicy Orchestrator online Help, for instructions on adding a package to the repository. The package type for this install is "Products or Updates (.ZIP)".

2. Deploy the HotFix to the appropriate client systems with an agent update.

### Verifying installation

We recommend to always reboot the client system prior to validating the installation is successfully installed. Check any of the items listed below for verification that the HotFix installed.

· After property information has been collected by the ePolicy Orchestrator agent, the client system details display the Fix property as HotFix number 793640. The system properties can also be queried in SQL.

· On the client system, look for a registry key entry Hotfix_793640 in the HKey_Local_Machine\Software\McAfee\DesktopProtection tree.
NOTE: On a 64-bit OS, this entry may be located under the HKey_Local_Machine\Software\Wow6432Node\McAfee\DesktopProtection tree.

· Nodes that are running DATs prior to 6807 will not require the hotfix, and will not display the Fix property as 793640.

· Nodes that have an unresponsive McAfee Agent will require a non-ePolicy Orchestrator deployment to apply the hotfix.

### Removing installation

Removing the HotFix files can only be done by performing a Repair option on the client system. The Repair option can be performed by either executing the setup file locally on the system and selecting the repair option or by opening the VirusScan console and following the steps below.

1. Click Help menu item.

2. Click Repair Installation... from the menu list.

3. Check the box Reinstall all program files. WARNING: HotFixes, Patches, and/or Service Packs may be over-written.

4. Click OK
Note: After performing a Repair, we recommend that you reboot the client system.

## Product documentation

McAfee provides the information you need during each phase of product implementation, from installation to daily use and troubleshooting. After a product is released, information about the product is entered into the McAfee online KnowledgeBase.

1. Go to the McAfee Technical Support ServicePortal.

2. Under Self Service, access the type of information you need:

To access... | Do this...
User documentation | 1. Click Product Documentation. 2. Select a product, then select a version. 3. Select a product document.
(McAfee) KnowledgeBase | · Click Search the KnowledgeBase for answers to your product questions. · Click Browse the KnowledgeBase for articles listed by product and version.

## Legal notices

### COPYRIGHT

Copyright© 2012 McAfee, Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of McAfee, Inc., or its suppliers or affiliate companies.

### Trademark attributions

AVERT, EPO, EPOLICY ORCHESTRATOR, FOUNDSTONE, GROUPSHIELD, INTRUSHIELD, LINUXSHIELD, MAX (MCAFEE SECURITYALLIANCE EXCHANGE), MCAFEE, NETSHIELD, PORTALSHIELD, PREVENTSYS, SECURITYALLIANCE, SITEADVISOR, TOTAL PROTECTION, VIRUSSCAN, WEBSHIELD are registered trademarks or trademarks of McAfee, Inc. and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. All other registered and unregistered trademarks herein are the sole property of their respective owners.

### License agreement

NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANY YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEBSITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND.