               Release Notes for
    McAfee NetShield for NetWare Version 4.6
 (c) 1995-2001 Networks Associates Technology,
            Inc. All Rights Reserved


===============================================

Product Release:  December 20, 2001

DAT Version:      4172

Engine Version:   4.1.60

===============================================


Thank you for using McAfee NetShield for
NetWare Version 4.6 software. This file
contains important information regarding this
release. We strongly recommend that you read
the entire document.


_______________________________________________
WHAT'S IN THIS FILE

-  Important Notes
-  New Features
-  System Requirements and Installation
-  Resolved Issues
-  Known Issues
-  Frequently Asked Questions
-  Documentation
-  Contacting McAfee and Network Associates
-  Copyright and Trademark Attributions
   -  Trademarks
   -  License Agreement


_______________________________________________
IMPORTANT NOTES

-  McAfee has tested this product for
   compatibility with the following operating
   system versions:

   -  NetWare 6.0
   -  NetWare 5.1
   -  NetWare 5.0
   -  NetWare 4.2
   -  NetWare 4.11

-  This release of the NetShield for NetWare
   software functions ONLY with the 4xxx DAT
   file series. You may not use the DAT files
   included in this release with 2.x or 3.x
   versions of the NetShield for NetWare
   software.

-  This release supports over-installs and
   upgrades from previous versions.

-  The FTP AutoUpgrade and AutoUpdate feature
   of this version of the software requires an
   UPDATE.INI file in the destination folder.
   This file includes information about the
   version and location of the update files.
   You can download an example UPDATE.INI file
   from the following location:

      ftp://ftp.nai.com/pub/antivirus/datfiles/4.x

   NOTE:
   You may need to modify the file path
   information in the file to point to the
   location where the engine and DAT files are
   located on your FTP server.

   Following are sample sections from an
   UPDATE.INI:

   [ZIP]
   Engine Version=0
   DATVersion=4084
   FileName=dat-4084.zip
   FilePath=/dats
   FileSize=1910243
   Checksum=2BC8,DA63
   MD5=b4f8d23a41b3137bedd26a7425835483

   [Engine-NETWARE]
   EngineVersion=4140
   FileName=NW4140.zip
   FileSize=639799
   MD5=8f6ce12d45f8fa482dbfb2bb4156891
   FilePath=/engine

   NOTE:
   The FileSize, Checksum, and encryption
   information are not necessary for NetShield
   for NetWare to perform an upgrade. These
   fields may be necessary for other McAfee
   products.

_______________________________________________
NEW FEATURES

-  Integration with ePolicy Orchestrator
   Management Software. You can enforce
   policies, schedule on-demand tasks, DAT
   files updates, scan engine upgrades, collect
   and send properties, forward and filter
   alert messages, and generate infection and
   coverage reports, when used in conjunction
   with the ePolicy Orchestrator Agent for
   NetWare.

-  Support for Novell Cluster Services. When
   you perform an on-demand scan using the
   "Scan all volumes" task, the scan now
   includes all (cluster) volumes mounted on
   the server. You can also use McConsole to
   create a scan task to scan a single cluster
   volume by specifying the mount name of the
   volume.

-  Session Stamping. The session stamping
   feature marks files that are scanned and
   found to be uninfected so they are not
   subsequently rescanned by the on-access or
   on-demand scanner. The files are rescanned
   if the DAT or engine versions are updated,
   or after the files are updated while the
   on-access scanner is disabled.

-  Improved FTP Support for DAT and Engine
   upgrades. This release of the product
   provides the ability to FTP through many
   types of firewalls.

   NOTE:
   This release does not support FTP through
   proxies or any firewall that requires
   authentication.

-  Engine Upgrade Support. You can now use FTP
   to automatically upgrade the scan engine.

-  Trusted Server Update. You can now update
   virus definition files and upgrade the scan
   engine using a trusted server via TCP/IP.


_______________________________________________
SYSTEM REQUIREMENTS AND INSTALLATION

For a complete list of system requirements and
detailed installation instructions, see the
Installation Guide included with this release.


_______________________________________________
RESOLVED ISSUES

The following list describes issues from the
previous release of this software product that
have been resolved with this current release of
the product.

1. ISSUE:
   Novell Storage Services (NSS) do not notify
   the NetShield program of certain file
   activities. In particular, when a file is
   closed and then deleted instantly, the
   scanner receives no notification of the
   deletion. The effect of this limitation is
   frequently observed when a program, such as
   Microsoft Word attempts to close and then
   delete the temporary file that it creates
   whenever a DOC file is in use. The deletion
   fails and the temporary Word file remains on
   your server's drive after the corresponding
   DOC file has been scanned and closed.

   RESOLUTION:
   This issue is resolved by using the latest
   NetWare Support Pack on the server.


_______________________________________________
KNOWN ISSUES

Following are the known issues relating to the
NetShield for NetWare 4.6 product:

1. If you install or remove McAfee VirusScan on
   a workstation on which McAfee NetShield for
   NetWare is already installed, you cannot
   open the NetShield Console. To correct,
   reinstall the NetShield software on the
   workstation.

2. If you install the NetShield software from a
   client workstation that is running Windows
   95 or Windows 98, with Novell Distributed
   Print Services, the installation may cause a
   page fault in MPREXE.DLL. This problem is
   reported at:

      http://support.novell.com/cgi-bin/search/tidfinder.cgi?2907849

   To avoid this problem, select one of the
   following workarounds:

   -  Use a computer running Windows NT or
      Windows 2000 to install the NetShield for
      NetWare software.

   -  Type the name of the server to which you
      want to connect instead of using the
      Browse function to select it.

   -  Remove Novell Distributed Print Services
      from the workstation you are using to
      install the NetShield for NetWare
      software.

      IMPORTANT:
      If you have already received the page
      fault error message, you must reboot the
      workstation before attempting the
      installation again. Next, use one of the
      workarounds listed above.

3. If NetShield for NetWare is installed to a
   compressed NSS volume, it may abend if you
   use F10 to unload. We recommend you do not
   install NetShield for NetWare to a
   compressed NSS volume.

4. When the NetShield software scans a file
   that NetWare itself has compressed, the
   operating system replaces the last access
   date for the file with the date on which the
   NetShield scanner last examined it.

5. When virus definition (DAT) files are
   updated, three related files with matching
   data are installed on the server. Performing
   a manual update of your virus definition
   (DAT) files while NETSHLD.NLM is running may
   result in a mismatch, in which one or more
   of the older DAT files is not replaced by an
   updated version. NetShield software cannot
   load correctly with mismatched DAT files. To
   avoid this situation, unload NETSHLD.NLM
   before you try a manual update.

6. When running the NetShield for NetWare
   software, saving Microsoft Excel files may
   take longer than expected if you are using a
   NetWare client on a Windows NT 4 platform.
   To avoid these delays, disable File Caching
   on the NetWare client.

7. You may use only three-character filename
   extensions to specify a range of files to
   include in or exclude from on-access scan
   operations. Files with longer extensions are
   scanned if the first three letters of the
   extension match an extension in the list.
   For example, a file with an HTML extension
   is scanned if HTM is in the extension list.

8. Centralized Alerting messages sent from a
   computer via VirusScan software for Windows
   95, Windows 98 or Windows NT to a NetWare
   server might report that the VirusScan
   software cleaned an infected file when the
   software only detected the infection, but
   took no further action.

9. The NetShield software does not delete
   Microsoft Office files even if you have
   selected "delete," as the action required
   when the scanner detects a virus. Instead of
   deleting the infected file, the NetShield
   software denies access to the file. However,
   if you selected "delete" as the required
   action, and if the infected Microsoft Office
   file is located in an archive, such as a ZIP
   file, the scanner deletes the file.

10.   By default, the NetShield software does
   not delete Microsoft Office files even if
   you have selected "delete," as the action
   required when the scanner detects a virus.
   However, this is not the case with Microsoft
   Access files, which are deleted if they are
   infected and the action is set to delete.

11.   When the on-demand scanner examines a
   self extracting executable file (such as one
   created with WinZip), detects a virus, and
   takes the action of "clean," "delete," or
   "move," the executable file loses it's
   self-extracting properties. After scanning,
   use a compression utility such as WinZip to
   recreate the file's self-extracting
   property.

12.   The scanner detects, but does not clean,
   infected files that have been compressed
   with PKLite.

13.   If a compressed file type, such as a ZIP
   file, has a name that is more than 8
   characters long, and if the Action is set to
   "clean," "move," or "delete" infected files,
   the on-demand scanner truncates the file
   name in the following style:

      123456789.ZIP become 123456~1.ZIP

14.   The NetShield software does not scan
   files with long file names when file-backup
   software copies them from one location to
   another. The scanner examines these files
   when they are restored from the backup.

15.   ACTIVITY.TXT reports some infections as
   "Removable" although the scanner cannot
   remove the infection.


16.   If you are using NCOPY to copy or move a
   number of files, and the on-access scanner
   detects an infection, you may receive the
   following error message: "Error #30209-.
   This is a general or undefined failure."
   Consult the ACTIVITY.TXT file to identify
   the infected file. Remove or otherwise
   dispose of the infected file, then repeat
   the NCOPY procedure.

17.   The NetShield icon displayed in the
   AntiVirus Console does not automatically
   refresh when you enable or disable the on-
   access scanner. Selecting another task in
   the NetShield Console should refresh the
   icon status.

18.   Some paging systems have been found to be
   incompatible with the Alert Manager paging
   feature included with this release. If you
   are using an incompatible pager, Alert
   Manager does not recognize when the paging
   system picks up the call.

   You can still send a numeric message,
   however. Select Numeric Pager as your pager
   type, then enter any access code, numeric
   message, and option codes separated by
   commas that you want to enter, all in the
   Number textbox provided.

19.   Messages that identify file system
   operations appear in the file SYS$LOG.ERR
   during some NetShield software operations.
   These messages provide information only and
   they do not indicate any error condition
   with the NetShield software.

20.   If you have configured Alert Manager to
   send alert messages via e-mail, but do not
   receive any alert messages, verify that you
   have specified the correct mail server in
   the Alert Manager E-Mail property page.
   Alert Manager does not tell you if it cannot
   find an appropriate e-mail server.

21.   In the French version of Windows NT, a
   Dr. Watson error might appear after you
   configure and save a scan task in the
   NetShield Console. This error does not cause
   the application to shut down, nor does it
   affect the task you have saved. To work
   around this error, click OK to dismiss the
   Dr. Watson dialog box, then resume your
   intended task.

22.   This product no longer requires a user
   object.  However, if upgrading from a prior
   version of NetShield for NetWare, we do not
   remove the existing user object from the NDS
   tree.

23.   McAfee recommends that you use remote
   console to administer your NetWare servers
   from a Windows NT or higher level system.

24.   Customized message settings are not
   preserved during an upgrade even though the
   "Preserve Settings" option is selected.


_______________________________________________
FREQUENTLY ASKED QUESTIONS

Q: What types of compressed files can you
   examine with the NetShield scanner?

A: The on-demand scanner can extract and scan
   the following file types: GZ?; PKLite (EXE);
   LHA (LZH); TD0 (Teledisk); LZEXE (EXE); ZIP,
   PKZip, Winzip; and MSCompress (??_). These
   file types are included on the default list
   of file types included in scanning. However,
   the on-demand scanner can only clean the
   contents of ZIP and LHA files.

   NOTE:
   The "?" character is a wildcard.

   The on-access scanner can scan executable
   files that have been compressed using PKLITE
   or LZEXE, if you have selected the
   "Compressed executable files" checkbox on
   the on-access scanner's Detection property
   page.

   The on-access scanner does not scan the
   contents of archive files that have
   extensions such as ZIP or LHA.


Q: Can I run the McAfee NetShield for NetWare
   AntiVirus Console software and the McAfee
   NetShield for Windows NT AntiVirus Console
   on the same workstation?

A: Both AntiVirus Consoles can run on the same
   workstation, but not simultaneously. You
   must close one of the Consoles before
   starting the other.


Q: I have configured Alert Manager to forward
   alert messages from one server to another
   server. However, the target server is not
   receiving the alert messages. What must I do
   to make this function correctly?

A: In a network environment that includes
   Internet Protocol (IP), alert forwarding
   requires host name resolution so that the
   originating server can find the target
   server. You can use either a HOSTS file to
   identify the target server, or you can use
   DNS. If you choose to provide name
   resolution via DNS, NETDB.NLM must be
   running on the server. To determine whether
   NETDB.NLM is running, type MODULES NETDB at
   the server console command prompt. If
   NETDB.NLM is running, a notice confirms that
   it is running. If it is not running, there
   is no response to the command.


Q: Can I configure the Alert Manager Forward
   feature to send alert messages from a Novell
   NetWare server to a Windows NT server?

A: Alert Manager can only forward messages
   among servers that have the same network
   operating system. You cannot forward alert
   messages between NetWare and NT servers.


Q: Can I use version 4.6 of the NetShield
   AntiVirus Console to configure earlier
   NetShield versions?

A: The Console can be used to configure
   NetShield for NetWare versions 4.5 and 4.6.


Q: Must I unload the NetShield NLM before
   removing it from my server?

A: If you attempt to remove the NetShield
   program from your server without first
   unloading the NLM, one or more files
   including one of the program's virus
   definition files (SCAN.DAT) remain on your
   server's drive.


Q: Will the on-access scanner detect viruses in
   files that are read using Novell Network
   File System (NFS)?

A: The on-access scanner does not scan files
   that users read from the server via the
   Network File System (NFS) feature in Novell
   NetWare. McAfee recommends that you perform
   frequent on-demand scan operations on any
   NetWare server to which NFS users write, or
   from which they read.


Q: There are times when I know the number of
   files that have been read from or written to
   the server, but the on-access scanning
   statistics window sometimes reports that the
   NetShield scanner has examined more files
   than the number I know to be accurate. Why?

A: The counter in the NetShield Statistics
   window that tracks the number of files the
   on-access task has scanned might display a
   higher file count than you expect. This can
   happen because:

   -  Some network clients and utilities, such
      as Windows File Manager, might open a
      file multiple times as they copy the file
      to or from the server.

   -  When the NetShield application scans ZIP
      files, it looks at and counts both the
      "container" file and its contents.


Q: I have many ZIP files that require regular
   on-demand scanning. How does the scanner
   handle these?

A: When the scanner examines a compressed file,
   it first copies the file to a Temp directory
   to decompress it. If the volume containing
   the NetShield installation directories does
   not have sufficient space to accommodate the
   copy, the scanning activity fails. If you
   expect to scan many ZIP files, install to a
   volume with adequate space.


Q: When the scanner finds a virus in a
   Compressed file and moves it to my
   quarantine folder, why do I wind up with two
   versions of the file?

A: If the NetShield application finds an
   infection, and you have chosen to move
   infected files, the application moves both
   the compressed file and its decompressed
   component to the quarantine folder.


Q: Does the program recognize files and folders
   that have long file names?

A: Although the NetShield AntiVirus Console
   does not support long file names, the
   scanning engine does. It also scans files
   located in folders that have long file
   names.


Q: I have Alert Manager set up to alert me when
   it finds a virus via Simple Network
   Management Protocol (SNMP) traps, but it
   doesn't seem to work properly. What can I
   do?

A: For SNMP alerting to work correctly, you
   must list the computer that receives the
   SNMP traps in the file TRAPTARG.CFG, which
   you should find in SYS:ETC. If the file does
   not exist, you must add it to this
   directory. See your NetWare documentation to
   learn how to add this file.


Q: I get an error message that tells me that my
   server can't read a drive when I have the
   program set to move infected files to a
   quarantine folder. Why does this happen?

A: If you have configured the Actions
   properties to delete or move infected files
   to a quarantine directory automatically, the
   program performs this operation as soon as
   it detects the infection. If you or your
   network users try to read or copy an
   infected file in these circumstances, the
   program has already scanned, then moved or
   deleted the file before the operating system
   can locate it. At that point, you see a copy
   or read error. On NetWare systems this error
   appears as follows:
      General failure reading drive
      Abort, Retry, Fail?
      Press R for retry
      :Error setting file information
      No files copied

   To continue, simply acknowledge the error
   and abort or fail the read or copy
   operation. If you have set the program to
   move the file, you should see a copy of it
   in your quarantine directory.


Q: I want to upgrade my existing NetShield
   installation to the latest version, but I
   want to retain the settings I had before.
   What can I do?

A: The installation procedure now lets you
   preserve the previous settings you chose for
   earlier NetShield versions. To do so, you
   must install the new NetShield version to
   the same directory that contains your
   existing NetShield installation.


Q: I installed the AntiVirus Console, but I
   couldn't connect to the NetWare server I
   want to administer. What happened?

A: This can occur when a router separates the
   client and server, or when an inappropriate
   frame type has been configured for your
   workstation, especially if you are running
   Windows 95 with the current Novell client.

   To locate a specific server, select the
   "Advanced" option from the Connect to Remote
   Computer screen, then enable the broadcast
   discovery option. This option increases
   network traffic as the console tries to
   correct, but does not have any long-term
   effects.

   To verify the frame type configuration
   settings for your workstation, open the
   Network Control panels.

   -  If you have the IPX 32-bit Protocol for
      the latest Novell NetWare Client
      installed, and have chosen specific frame
      types, verify that a frame type
      appropriate for your network (such as
      "Ethernet 802.3" or "Ethernet 802.2") is
      listed first.

   -  If you have the IPX/SPX-compatible
      Protocol installed, and have not defined
      the frame type as "Auto," verify that you
      have it set to the frame type appropriate
      for your network (such as "Ethernet 2.3"
      or "Ethernet 802.2").


Q: I'm not receiving broadcast alerts when a
   virus is detected. Why not?

A: You may not receive broadcast alerts if:

   -  You are not connected to the server at
      the time the program generates the
      alert.

   -  You are using a workstation that is
      running Windows 95, without the current
      Novell Client. If so, you must load the
      WinPopup utility to receive alerts. If
      you have the current Novell Client loaded
      or if your workstations are running DOS
      or Windows NT, you do not need any
      additional applications to receive alert
      messages.

   -  You are running Windows NT, but have not
      enabled its Messenger service.


Q: When I browse from Alert Manager for users
   or print queues on a NetWare 4.x server, I
   see no data. Why not?

A: The problem might be a timing issue
   sometimes seen on saturated networks. If you
   suspect this might be the cause, close the
   window and try again.


Q: Can I use the NetShield software to scan
   remote machines before they log on to the
   server?

A: The NetShield for NetWare program scans only
   files read from, saved to, or stored on the
   server. Use McAfee VirusScan Command Line or
   VirusScan 4.5.x for Windows to perform the
   type of scan operation you want.


Q: Can I update the NetShield data files to
   detect and remove new viruses?

A: Yes. You can download updated NetShield data
   files from the Network Associates website,
   or from other Network Associates electronic
   services. For additional information, see
   "Updating Virus Definition Files" in the
   Product Guide.


Q: I want to use e-mail alerting when a virus
   is detected. The E-Mail, Mail Settings
   dialog box requires me to specify a server.
   What information should be entered here?

A: In most cases, enter the server name, or the
   server IP address just as it already appears
   in the configuration pages of your Microsoft
   Outlook, Outlook Express, or other mail
   client. If you have more than one mail
   server, use the name of the server that
   serves the user who receives the alerts.


_______________________________________________
DOCUMENTATION

This product includes a documentation set that
consists of manuals saved in Adobe Acrobat
Portable Document Format (PDF) and an online
Help system.

Electronic copies of all product manuals are
included on the product CD, or are available
with a valid grant number on the McAfee
download site:

      www.mcafeeb2b.com/naicommon/download/upgrade/login.asp


A free copy of the latest version of Acrobat
Reader comes with the product CD, or you can
download any version from the Adobe web site:

      www.adobe.com/prodindex/acrobat/readstep.html

This product includes the following
documentation set:

1. Installation Guide. This guide provides
   system requirements, instructions for
   installing the software and information on
   where to find the product documentation. A
   printed version of this guide accompanies
   the product CD. You can also access an
   online version of the manual from the
   product CD or from the McAfee download site.
   The online version is an Adobe Acrobat PDF
   file.

2. Product Guide. This guide introduces the
   product, documents product features,
   provides detailed instructions for
   configuring the software, and includes
   information on deployment, recurring tasks,
   and operating procedures. It also provides a
   roadmap for getting additional information
   or help. An Adobe Acrobat PDF version of
   this guide is stored on the product CD. You
   can also download a copy in PDF format from
   the McAfee download site.

3. Online Help system. Online Help, accessed
   from within the software application, gives
   you quick access to hints and tips about
   using your software. Help includes
   field-level What's This? topics, page-level
   context Help with links to more detailed and
   related information, and context Help for
   all error messages.

4. A LICENSE Agreement. This outlines the terms
   under which you may use the product. Read it
   carefully. If you install the product, you
   agree to the license terms.

5. This README file.

6. A CONTACT file. This file provides a list of
   phone numbers, street addresses, web
   addresses, and fax numbers for Network
   Associates offices in the United States and
   around the world. It also includes contact
   information for services, such as technical
   support, customer service, onsite training,
   the beta program, and AVERT Anti-Virus
   Research Site.


_______________________________________________
COPYRIGHT AND TRADEMARK ATTRIBUTIONS

(c) 2001 Networks Associates Technology, Inc.
All Rights Reserved. No part of this
publication may be reproduced, transmitted,
transcribed, stored in a retrieval system, or
translated into any language in any form or by
any means without the written permission of
Networks Associates Technology, Inc., or its
suppliers or affiliate companies. To obtain
this permission, write to the attention of the
Network Associates legal department at: 3965
Freedom Circle, Santa Clara, California 95054,
or call +1-972-308-9960.


TRADEMARKS

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E-Business Defender, ZAC 2000, Zip Manager are
registered trademarks of Network Associates,
Inc. and/or its affiliates in the US and/or
other countries.  All other registered and
unregistered trademarks in this document are
the sole property of their respective owners.


LICENSE AGREEMENT

NOTICE TO ALL USERS: CAREFULLY READ THE
APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO
THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE
GENERAL TERMS AND CONDITIONS FOR THE USE OF THE
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